Years of experience: 8
ITC-level ExecutiveHR🐦 DesignCustomer ServiceConsulting
Trust Score
Exceptionally trusted; proven professional excellence.
Elissar's Career Path
Feb. 2026 -Present
X1 LabsFounder
Feb. 2024 -Nov. 2025
maids.cc - AI & TechHead of Process Improvement
United Arab Emirates• Led large-scale organizational transformation across 10+ departments, managing 150+ employees, including 8 process leaders, 7 operations managers, and 15+ analysts. Built AI-powered control systems and data-driven frameworks that improved efficiency, engagement, and overall client experience. • Reengineered customer support and CX by introducing new service strategies and SOPs for teams ser...
Sep. 2022 -Feb. 2024
maids.cc - AI & TechProcess Improvement Lead
Dubai, United Arab Emirates• Led a team of 6 Business Analysts, driving delivery of process improvements and system enhancements across multiple business units. • Oversaw and continuously optimized a core employee app supporting 5,000+ staff, ensuring usability, efficiency, and alignment with business needs. • Enhanced and expanded ERP systems I had originally designed, introducing new features and improvements to meet...