Years of experience: 30

ITCustomer ServiceHelp Desk SupportClient Relations SpecialistCustomer Care SpecialistProduct Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Anton's Career Path
Information Technology Team LeadAug. 2019 -
Present
North West University Potchefstroom CampusInformation Technology Team Lead
PotchefstroomTeam lead / manager of the Student IT walk-in service and the NWU training department. Ensuring that my teams assist all students and staff with regards to I.T walk-in support and I.T training for the North West University. Completing projects, creating advertising and website content for NWU IT services. Ensuring a high quality service is delivered by my teams
I.T. Technician / administratorJul. 2018 -
Jul. 2019
Staalbeer (Pty) Ltd.I.T. Technician / administrator
Potchefstroom, South AfricaMy job entailed all aspects of I.T from replacing Batteries in a UPS to installing, maintaining and administrating Servers to Network installations and management. Including day to day PC maintanace. In my time at Staalbeer I installed a full IP PBX system, new servers running hyper-v, managed and maintained the CCTV system, Installed a Ubiquity wired and wireless Network and completely upgra...
Telecommunications ManagerJan. 2003 -
Jun. 2018
Panasonic Bussiness systemsTelecommunications Manager
Potchefstroom, South AfricaI started my career as a telecommunications specialist late in 2003 and progressed to becoming a highly trained and experienced Panasonic PABX technician and eventually a Manager. My experience included all aspects of PABX systems including: laying of cables, slicing cables, physically hanging/installing all types of PABX, administrating and programming analogue, digital and I.P PBX. Other sk...

Anton's Posts

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    How I can help you

    Offering practical tips to enhance service delivery in customer relations, IT service desk support, and IT training. Engage with managers and staff to assess and refine current methodologies, leading to tangible improvements.

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    People I am looking for

    Ideal Clients: - Companies like Panasonic, Small bussiness startups - Educational institutions such as North West University

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    Experience & Cases

    Achievements: - 15 years in product implementation - 7 years in IT consultancy Previous Clients: - Startups - Businesses seeking efficiency improvements

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    How to contact

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