Years of experience: 7
Call Center🎓 StudentAssistantData EntryCustomer ServiceMedical
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Purity's Career Path
Jul. 2022 -Present
Regions HospitalOperations Coordinator
-Provide leadership, oversight, and direction for assigned special projects. -Provide support and leadership to complex, cross functional project teams. -Help support the development of training and standard operation procedures for the revenue cycle teams. -Coordinate Epic training for new staff and assist with the orientation and competency evaluation process.
Sep. 2021 -Jun. 2022
Regions HospitalPatient Access & Patient Financial Services Intern
St Paul, Minnesota, United States-Designed and created a project focused on developing a comprehensive road map for new hire training which included the department overview and organization chart, a 5-week detailed checklist and daily survey questions. -Successfully completed projects and assigned work tasks during my rotations in a timely manner. -Developed an understanding of a variety of revenue cycle operations while com...
Dec. 2020 -Jun. 2021
Regions HospitalClinic Screener/Scheduler
St Paul, Minnesota, United States-Checked in patients for their appointments in a professional and accurate manner using the Epic software system. -Utilized Epic to perform appointment registration functions for all patients.