Years of experience: 5

United StatesCall CenterCustomer Support RepresentativeSupport SpecialistITCall Center Supervisor

Trust Score

Highly reliable; strong professional involvement.

70%
Amanda's Career Path
Client Care Success ManagerFeb. 2024 -
Present
Total Party Planner Software LLCClient Care Success Manager
Client Care Success ManagerFeb. 2024 -
Feb. 2024
Total Party PlannerClient Care Success Manager
Customer Support TechnicianAug. 2022 -
Feb. 2024
SkySlopeCustomer Support Technician
Sacramento, California, United StatesWorking with customers through a wide ranging software system for real estate transaction management. Providing support through phone, chat, and email to real estate agents, troubleshooting internet and device issues alongside navigating the software Investigating software issues and bugs with the team, troubleshooting with devs when escalated further. Learning an ever changing SaaS system wi...