Years of experience: 24

Data EntryData Entry SpecialistTyping SpecialistMedicalMedical Coding Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Opal's Career Path
Senior Implementation Project ManagerMar. 2016 -
Present
HID GlobalSenior Implementation Project Manager
Palm Beach Gardens, Florida, United States- Managed a $700k project for the VA organization that was delivered a week ahead of schedule - Ensured up-to-date technical documentation and agency-specific work instructions, reducing errors during implementation. - Provided product and process improvement feedback, leading to a 20% increase in system efficiency
Technical Support / Project CoordinatorSep. 2014 -
Mar. 2016
Crossmatch TechnologiesTechnical Support / Project Coordinator
Palm Beach Gardens, Florida, United States- Resolved 95% of biometric product issues within 24 hours. - Managed software upgrade projects, coordinating testing and deployment with receiving agencies. - Utilized SharePoint to track software upgrades and patches, enhancing system reliability.
Business Owner / Portfolio ManagerMay. 2004 -
Mar. 2014
Global Reo IncBusiness Owner / Portfolio Manager
West Palm Beach, Florida, United States- Audited final contracts, ensuring 100% adherence to government regulations.