Years of experience: 10

ITSecurity AnalystData EntryCustomer ServiceHelp Desk Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Eric's Career Path
MIS SOC ManagerJan. 2024 -
Dec. 2025
Reliance CyberMIS SOC Manager
Bristol, England, United KingdomAs SOC Manager, I lead the end-to-end delivery of Managed Infrastructure Services for a diverse portfolio of enterprise clients, combining hands-on technical expertise with strategic team leadership. I manage the day-to-day operations of the SOC, act as the senior escalation point for high-priority incidents, and ensure service excellence across all engagements. My role balances deep technica...
Escalations LeadDec. 2022 -
Present
Reliance CyberEscalations Lead
Bristol, England, United KingdomI was subsequently promoted to Escalations Lead Engineer, expanding my responsibilities to include oversight of high-priority incidents and major escalations across the SOC. In this role, I served as a primary point of contact for P1 incidents, ensuring effective communication between technical teams and stakeholders, and driving incidents through to resolution. Key Responsibilities: - Leadin...
MSS Engineer, SOCSep. 2018 -
Present
Reliance acsnMSS Engineer, SOC
London, United KingdomAfter the first couple of months I was placed at a customer site, where I worked there full time for over a year and a half. The customer was a multinational banking and financial services company. I was part of the global firewall management team. Key responsibilities within the company: • Working on general BAU support such as, carrying out changes, and troubleshooting incidents • Products ...

Eric's Posts

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    About myself

    Possessing over 9 years as a network security engineer and 2 years as a NOC Manager, with experience in MSSP environments, I bring a wealth of expertise in overseeing network security operations.

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    Job Description

    Seeking roles in network security, focusing on managing firewalls, load balancers, proxies, or leading a network security team, where my leadership and technical skills can drive security excellence.

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    How to contact

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