Years of experience: 5

Data Entry SpecialistData EntryEditorProofreaderCopywritingExecutive Assistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Ciara's Career Path
Account Manager, Healthcare ServicesAug. 2025 -
Present
Inmar IntelligenceAccount Manager, Healthcare Services
• Lead end-to-end client management for inpatient pharmacy accounts, driving satisfaction and retention through strategic onboarding, technical training, and operational support for MedEx and TraySafe medication management systems. • Spearheaded development of a centralized documentation website using Google Apps Script, streamlining SOPs, field technician guides, and client resources while ...
Customer Experience Consultant for Automation EngineeringApr. 2025 -
Present
ConsultancyCustomer Experience Consultant for Automation Engineering
• Act as the main point of contact for clients post-sales and post-go-live, managing relationships, addressing technical needs, and coordinating with internal engineering teams. ● Liaise with third-party vendors and internal stakeholders to support parts fulfillment, system optimization, and continued automation performance. ● Translate client feedback into actionable improvements, facilita...
Professional Services Project ManagerSep. 2021 -
Apr. 2023
Harris ComputerProfessional Services Project Manager
● Spearheaded county-level government SaaS implementations, managing scope, training, and go-live coordination. ● Reconfigured JIRA workflows to streamline cross-team collaboration, cutting operational costs by 50%. ● Led Agile project delivery, facilitating sprint planning and progress tracking across R&D, QA, and development. ● Proactively resolved issues and renegotiated timelines with s...

Ciara's Posts

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    How I can help you

    I enhance efficiency through process improvement, optimizing filing systems, managing calendars, task assignments, and Scrum implementation. With a proven track record in engineering and technology, I offer flexible scheduling and expertise across software, automation, manufacturing, and healthcare.

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    People I am looking for

    I seek partnerships with businesses of all sizes, focusing on those in growth and early development stages.

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    Experience & Cases

    Achievements include driving customer satisfaction, streamlining operations, and leading high-impact projects. Previous clients: BrightPath Solutions, MB Design, Reef Electronics.

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    How to contact

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