Years of experience: 4

Data EntryTechnical TranslatorLanguage SpecialistInterpretation SpecialistTranslatorCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jules Valentin's Career Path
Human Resources AnalystAug. 2023 -
Present
HCL TechnologiesHuman Resources Analyst
Kraków Old Town, Małopolskie, PolandAssisting my Organization and contributing to providing data-driven insights and solutions to users in the Emea region with french based communication. By providing documentation, making reports, I'm able to implement processes, being accurate to data provided by users and engage with them for a proper service delivery.
HCL IT TechnicianApr. 2022 -
Present
HCLTechHCL IT Technician
Cracow, Małopolskie, PolandOversee user account management and access controls in Active Directory and Microsoft 365. Contributed to the continuous improvement of support processes and procedures. Provide timely and effective customer support via phone and email, ensuring high customer satisfaction. Document and refine troubleshooting procedures to improve efficiency and knowledge sharing within the team. Maintained st...

Jules Valentin's Posts

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    How I can help you

    Managed user accounts in Active Directory & Microsoft 365. Enhanced support processes, ensuring high customer satisfaction. Documented troubleshooting for team efficiency. Worked with APIs/XML for data integration. Strong team/client relations.

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    People I am looking for

    - Managed user accounts & access controls - Enhanced support processes - Ensured customer satisfaction - Documented procedures for efficiency - Integrated systems with APIs/XML - Used diverse IT tools

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    Experience & Cases

    - Seeking clients in tech/engineering - Experience with HCL Technologies, GSK, DSM-firmenich

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    - Provided Azure access & onboarding - Managed O365, BIOS, VPN setups - Repaired networks & software - Worked with SAP, Bricscad, etc. - Interested in tech/engineering fields

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    How to contact

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