Years of experience: 9
Executive AssistantPersonal AssistantAdministrative AssistantAssistantCustomer Service
Trust Score
Exceptionally trusted; proven professional excellence.
Anna's Career Path
Jul. 2024 -Present
DeepCI is now PartnerMatrix IntelligenceAccount Manager
Yerevan, Armenia• Requirements Gathering & Analysis: Spearheaded business analysis by gathering client requirements and translating them into actionable project roadmaps, ensuring alignment with business objectives. • Process Optimization: Enhanced service aspects through data analysis, identifying usage trends, and suggesting process improvements that contributed to client retention and satisfaction. • Cros...
Nov. 2023 -Present
EveryMatrixAccount Manager
Yerevan, Armenia• Requirements Gathering & Analysis: Spearheaded business analysis by gathering client requirements and translating them into actionable project roadmaps, ensuring alignment with business objectives. • Process Optimization: Enhanced service aspects through data analysis, identifying usage trends, and suggesting process improvements that contributed to client retention and satisfaction. • Cros...
Nov. 2023 -Jun. 2024
DEEPCI.comBusiness Analyst and Continuity Manager
Yerevan, ArmeniaAs a dedicated Business Analyst and Continuity Manager, my role involves providing comprehensive support to clients, optimizing their ROI across gaming products. I excel in collecting, verifying, and prioritizing clients' non-technical and technical requirements, ensuring seamless integration of new product features. I take pride in presenting product upgrades, fostering a clear understanding...