Years of experience: 16

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Freddy's Career Path
Cloud OperatorMay. 2023 -
Feb. 2025
FX Innovation, a Bell Canada CompanyCloud Operator
Canada- Provided technical support and solutions to clients (ALDO, CAE, Fairstone) ensuring high standards of service delivery and SLA compliance. - Supported and maintained SaaS and IaaS Cloud environments across AWS and Azure. - Managed and resolved client requests through ServiceNow, maintaining a client-focused approach. - Participated in operational reviews and internal projects aimed at servi...
IT Operations & SecurityMay. 2022 -
Jun. 2023
DialogueIT Operations & Security
Montreal, Quebec, CanadaHighlights: - Streamlined the onboarding/off-boarding process. - Building documentation and provided key insights. - Lead key integration initiatives for Acquisitions Opex reduction and improving collaboration. - Coaching team members on best practices. - Lead a number of knowledge-sharing lunch and learn sessions - Process improvements. - Improve DLP for multiple platforms. - Contribute to d...
Engineer Systems AdministratorJun. 2020 -
Jul. 2021
AppleEngineer Systems Administrator
Canada- Maintain and secure cloud environments. - Manage +100 Windows and Linux servers. - Incident report management. - Cloud Monitoring. - Audit & maintain PCI-DSS prod and prod environments and as well as the policies. - Maintain SLAs. - L3 Support. - Services tools migration planning and execution. - Backup, test and Audit Complex cloud environments for Integrations, Separations with no busines...

Freddy's Posts

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    How I can help you

    We empower SMBs with standout branding to enhance market presence and credibility. Our services include memorable logos, cohesive brand systems, and high-converting landing pages. Affordable design solutions help you compete visually, letting you focus on core operations.

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    People I am looking for

    - Small to medium-sized businesses - Entrepreneurs - New product/service launches - Rebranding projects - First-time web presence - Smaller projects for quick results - Growth-minded owners

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    Experience & Cases

    - Monex-Global: Secure brand identity for fintech - Storaapp.com: Modern branding for digital storage - QC Maintenance: Professional brand for service company - Independent Artists: Unique promotional designs

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    How to contact

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