Years of experience: 14

Service Quality ManagerLife CoachingComputer engineerBusiness Development ManagerAccount ManagerEngineer

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

100%
Shanaka's Career Path
Technical Project Manager / Technical Lead - HSBC Digital Production Services (DPS)Jul. 2023 -
Present
HSBCTechnical Project Manager / Technical Lead - HSBC Digital Production Services (DPS)
Sri LankaActing as Technical Project Manager, leading automation and digitization projects aligned with HSBC strategy. Delivered DPS Core Data Migration Project, saving 3 FTE via Appian Platform. Migrated main Work Request Tool into Jira Service Desk to streamline request handling and reporting. Centralized DPS Document Library in Confluence, improving efficiency and compliance. Oversaw SharePoint 201...
Web Production Manager - HSBC Digital Production Services (DPS)Jun. 2022 -
Jun. 2023
HSBCWeb Production Manager - HSBC Digital Production Services (DPS)
Sri LankaDirected global content strategy and governance, aligning with brand and compliance requirements. Enhanced user engagement by 15% through analytics-driven content optimization. Partnered with UX, design, and global stakeholders to deliver omnichannel consistency.
Web Production Officer (Assistant Manager) - HSBC Global Publishing Services (GPS)Nov. 2018 -
May. 2022
HSBCWeb Production Officer (Assistant Manager) - HSBC Global Publishing Services (GPS)
Sri LankaManaged web operations across global CMS platforms. Optimized site architecture and SEO with IA/UX specialists. Reduced publishing turnaround by 25% via process improvements.

Shanaka's Posts

  • 0

    How I can help you

    • Digital transformation • Platform modernization • Workflow automation • Governance, Risk & Compliance • Global banking, fintech, enterprise tech focus • Project & Delivery Management • Digital Transformation & Platforms • Leadership & Collaboration

  • 0

    People I am looking for

    • Hiring managers, senior stakeholders, and decision-makers seeking a results-driven Technical Project Manager / Digital Project Manager with experience in enterprise digital transformation, governance, and large-scale delivery.

  • 0

    Experience & Cases

    • Led digital transformation at HSBC • Managed end-to-end project lifecycles • Delivered 3 FTE savings in data migration • Enhanced governance with Jira and Confluence • Supported audits and compliance • Clients: Any scale company, entrepreneurs

  • 0

    How to contact

No responses yet
0