Years of experience: 17

InDesignEducation/CurriculumšŸ¦ DesignAdobe PhotoshopAdobe IllustratorGraphic Designer

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Courtney's Career Path
Customer Success ManageeFeb. 2025 -
Present
TruverisCustomer Success Managee
United States, Charlestonā€¢ Strategic Advisor to a book of business of over 160 clients, valued at over $4.55M. ā€¢ Strategize with clients on Procurements and Renewals, with approximately 40% of my BoB renewing yearly. ā€¢ Drive pivotal company growth and development by nurturing key accounts and client retention to ensure overall client satisfaction. ā€¢ Proactively manage and support five regions within one of the compan...
Account ManagerNov. 2023 -
Jan. 2025
TruverisAccount Manager
United States, Charlestonā€¢ Strategic Advisor to a book of business of over 110 clients, valued at over $3.3M. ā€¢ Utilize data analysis to provide valuable insights to clients, helping them make informed decisions about their pharmacy benefits. ā€¢ Execute and contribute to the ongoing development of client onboarding processes and client management workflows.
Account ManagerApr. 2022 -
Present
GoodUnitedAccount Manager
Charleston, South Carolina, United Statesā€¢ Understand client goals, pains, and areas for growth. ā€¢ Tip of the spear at GoodUnited for communicating with current clients. ā€¢ Improve and sustain relationships with accounts in order to preserve subscription revenue and help achieve client outcomes. ā€¢ Work with a cross-functional team in order to help drive client outcomes and maintain subscription revenue. ā€¢ Recommend products and servi...

Courtney's Posts

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    How I can help you

    ā€¢ System organization and creation ā€¢ Documentation of spoken content ā€¢ Flexible schedule for your projects ā€¢ Ample time due to remote work

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    People I am looking for

    ā€¢ Clients seeking more daily time ā€¢ Avoiding administrative tasks ā€¢ Efficiency-focused partnerships

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    Experience & Cases

    ā€¢ Quick contract renewals ā€¢ Leadership in execution ā€¢ Have worked with USI, Michael J Fox Foundation, Trevor Project, National Breast Cancer Foundation, and 40+ nonprofits

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    How to contact

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