Years of experience: 14

NigeriaCustomer Care SpecialistChat SupportHelp Desk SupportCustomer ServiceAccount Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Patience's Career Path
Operations ManagerFeb. 2025 -
Present
SKYE PROPERTIES INTERNATIONALOperations Manager
Port Harcourt, Rivers State, Nigeria1. Operational Management: - Oversee and manage daily operations across all departments, including front office, housekeeping, food and beverage, and kitchen. - Ensure smooth workflow and adherence to service standards. - Develop and implement operational policies and procedures to improve efficiency. - Monitor compliance with health, safety, and hygiene regulations. 2. Staff Supervision & Tr...
Assistant General Manager Operations - AGMNov. 2019 -
Mar. 2025
Vino Imperium LimitedAssistant General Manager Operations - AGM
Port Harcourt, Rivers State, NigeriaActed as the General Manager Served as a helpful assistant to all office staff/departments e.g. the Accounts, Facility/maintenance manager, sales team, etc. Worked directly with the manager to manage all activities of the property including employees, maintenance, sales, and profit/loss controls. I Set goals, motivated staff, controlled general expenses, and resolved customer-related issues i...
Store Operations ManagerNov. 2018 -
Nov. 2019
Quality Foods AfricaStore Operations Manager
LagosMaintain sales environment I ensured targets were met by suggesting ways to improve sales and following through. In all the 4 stores I was made to work, meeting targets was a norm. I minimized controllable costs by reducing waste, communicating with the team on the need to act the same, and also by advising on improvisation. I Trained and retrained staff on product knowledge, customer service...

Patience's Posts

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    About myself

    Possessing over a decade of hands-on experience in customer support and after-sales service, I have honed my skills to effectively address client concerns, ensuring satisfaction and fostering long-term relationships.

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    Job Description

    I am eager to explore roles in global customer service, after-sales service, or project coordination, where my extensive experience and dedication to customer satisfaction can be fully utilized to drive success.

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    How to contact

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