Years of experience: 18

Data EntryChat SupportCase ManagerCustomer Success ManagerHelp Desk SupportCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Miroslav's Career Path
Technical Support SpecialistMay. 2019 -
Present
SiteGround Web Hosting CompanyTechnical Support Specialist
Sofia/PlovdivHosting / Web Server Responsibilities: Manage websites built on WordPress and Joomla. Use cPanel and WHM to administer hosting accounts. Handle DNS and domain-name configuration and maintenance. Support and troubleshoot web servers Apache, Nginx Use SSH and various Linux utilities to manage servers. Resolve email and mail-server issues. Monitor server performance and health using tools such a...
Technical Support SpecialistFeb. 2018 -
May. 2019
GoDaddyTechnical Support Specialist
SofiaHosting related duties including: - Administering web sites (WordPress, Joomla) - Working with cPanel and WHM platforms - DNS and Domain names management - Supporting and troubleshooting web servers - Apache - Editing .htaccess when needed - Using SSH and other Linux utilities - Troubleshooting mail issues
Technical SupportNov. 2017 -
Jan. 2018
ICN.BGTechnical Support
SofiaHosting related duties including: Administering web sites (WordPress, Joomla) Working with cPanel and WHM platforms DNS and Domain names management Supporting and troubleshooting web servers - Apache Editing .htaccess when needed Using SSH and other Linux utilities Troubleshooting mail issues