Years of experience: 7
Data EntryContent WriterCopywritingAssistantCustomer ServiceCall Center
Trust Score
Highly reliable; strong professional involvement.
Veronica's Career Path
Sep. 2025 -Present
TPSales Operations Supervisor
Greece• Lead a senior sales team in a global tech company and worldwide leader in consumer&business solutions, selling hardware, software, subscriptions and licenses • Apply COPC, Lean Six Sigma, DMAIC, and AI-driven methodologies to optimize processes, efficiency, and sales strategy. • Lead the team to empower customers through AI solutions and products. • Take care of quality and transaction moni...
Sep. 2022 -Present
Vera CoxBusiness Owner
Athens, Attiki, Greece
Jun. 2020 -Sep. 2025
TPTechnical Support Operations Supervisor
Atene• Led a senior team in a major global tech company, delivering exceptional performance, quality, and customer satisfaction. • Fostered cross-team cooperation and partnered with QAC and QPM to ensure compliance and drive continuous improvement. • Achieved a +8% CSAT increase quarter-over-quarter, consistently surpassing client targets. • Improved AAHT while maintaining outstanding service stan...