Years of experience: 18
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Rodrigo's Career Path
Aug. 2023 -Present
Escola PragmaInstrutor certificado
Mar. 2023 -Present
IBMService Delivery Manager
BrazilCustomer Service [Petrobrás] 📍 Strategic level support 📍 Responsible for the AMs of the squads 📍 Weekly operational report (Customer and IBM) 📍 Delivery of greater productivity of teams acting in the workflow 📍 Team management 📍 Building metrics and OKRs 📍 Financial management (Income and Costs) of your squads
May. 2022 -Present
IBMSR. Agile Master
BrazilCustomer Service [Petrobrás] 🔸Frameworks used: SAFe, Scrum, Kanban 📍 Support the Product Owner in his tasks of defining and prioritizing requirements; 📍 Facilitate the resolution of impediments related to the performance of other teams within the project and the CONTRACTOR's team; 📍 Monitor the team's production ensuring that the task board is up to date; 📍 Support the team to service th...