Years of experience: 11

Fiber opticsKenyaCustomer Retention SpecialistCustomer ServiceTechnical Support AgentCall Center

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Vivian's Career Path
Information Technology Support TechnicianSep. 2020 -
Present
Egypro East Africa LTD (Kenya)Information Technology Support Technician
Nairobi, Kenya
Web Content EditorMar. 2018 -
Present
Freelance Web Developer / DesignerWeb Content Editor
nairobi kenya
IT InternOct. 2016 -
Feb. 2017
National water conservation & pipeline corporationIT Intern
NairobiInstallation and basic training on Microsoft Dynamic Navision 2016 and SQL Server 2014. Verification of data in imprests requisitions and surrenders on Dynamics NAV Verifying users in NAV, creating new users, users setup and personilisation updating of number series for various documents

Vivian's Posts

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    How I can help you

    • Streamline work order management • Enhance technician-customer link • Optimize scheduling, logistics, and inventory • Leverage tech knowledge in fiber optics • Excel in multitasking and communication • Local area expertise

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    People I am looking for

    • Internet service providers • Telecom companies • ISPs seeking technical support • Clients needing efficient service management

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    Experience & Cases

    • Boosted SLA performance • Enhanced service efficiency • Managed inventory effectively • Worked with Leebarn Estate, Santak Estate, Japanese Embassy

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    How to contact

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