Years of experience: 13

Client Relations SpecialistCustomer Success ManagerCustomer ServiceEngagement ManagerCustomer ResearcherBusiness Analyst

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Daniela's Career Path
Guest Operations Manager Hilton Garden Inn Dubai Business BayJun. 2023 -
Present
HiltonGuest Operations Manager Hilton Garden Inn Dubai Business Bay
Dubai Business BaySuccessfully transitioned the 229 keys hotel from pre-opening to full operations, launching the first Together & Co restaurant in the UAE. Leading the strategic direction of operations with a focus on optimizing guest experience, enhancing service delivery, and driving departmental performance in line with brand and commercial objectives. Cluster with the 104 keys Embassy Suites by Hilton, I ...
Commercial ManagerApr. 2022 -
Jun. 2023
HiltonCommercial Manager
Cluj-Napoca, Cluj, Romania109 keys, business hotel located at 200m from the most important office building in Cluj-Napoca
Finance ManagerJan. 2021 -
Apr. 2022
HiltonFinance Manager
Hampton by Hilton Cluj-Napoca, RomaniaLateral move from Commercial to Finance Recognized for my performance efforts and relationship development with owners, I was shortlisted for the Hilton Focused Service Finance award.

Daniela's Posts

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    How I can help you

    I expertly manage guest reviews online, transforming negative feedback into constructive responses through detailed case investigation, providing valuable insights for future guests.

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    People I am looking for

    Seeking partnerships with: • Lifestyle hotels • Mid-scale hotels • Upper mid-scale hotels

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    Experience & Cases

    Achievements include: • 8+ years in review response • Trusted by Hilton

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    How to contact

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