• Expanded app functionality by forging partnerships with banks, NGOs and public service organizations to integrate financial tools and support systems.
• Increased market penetration by aligning strategic partnerships with user needs to enhance the app's real-world relevance and utility.
• Boosted user acquisition and engagement by directing targeted marketing and outreach campaigns to posit...
Feb. 2023 - Oct. 2024
HCLTechSenior Consultant – IT Asset Management & Program Management
San Diego, California, United StatesSenior Consultant, IT Asset Management & Program Management, 2023 to 2024
Orchestrate migration planning for a healthcare customer from a legacy, highly customized ServiceNow platform to a standardized platform. Ensure timely and accurate payment to HCL by completing all required customer contract requirements.
• Facilitated in-depth analysis of current client processes and procedures by host...
Tempe, Arizona, United States• Optimized the Hardware Asset Management (HAM) module in ServiceNow by configuring automated processes, custom dashboards, and reporting tools to improve visibility and support Hardware Asset Management
• Drove optimization and accuracy of graph connector integrations of End Point auto-discovered data into ServiceNow AMDB (End-user and infrastructure including cloud-based assets).
• Regular ...