Years of experience: 9

Data Entry AssociateTyping SpecialistData EntryTechnical TranslatorTranslatorCopywriter

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Jefferson's Career Path
Senior Content ReviewerFeb. 2022 -
Present
Accenture PortugalSenior Content Reviewer
Content Moderator: Responsible for analysing all forms of content on the client's platform and taking appropriate action in accordance with corporate policies. The position seeks to accomplish user safety at all times while ensuring target-based productivity, fulfilling translation requests, handling KPI forms regularly and upholding a level of quality higher than 90%.
Advisor PT-BR and ENOct. 2021 -
Feb. 2022
Sitel GroupAdvisor PT-BR and EN
Lisbon, PortugalTaking care of special services conditions, handling customers' complaints, arrival and departure information, booking flight tickets or arrange necessary change, refund calculations, billing issue, and selling travel insurance for Sitel's client as an in bound call agent.
RecepcionistDec. 2020 -
Jun. 2021
Quinta da Comporta - Wellness Boutique ResortRecepcionist
Carvalhal, Castelo Branco, PortugalWelcome guests to accommodation facilities, provide services such as reservations, guide them through the hotel facilities, give them informations about the area and activities, answer phone calls and handle check ins and check outs.

Jefferson's Posts

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    How I can help you

    Experiência em tradução de vídeos e transcrições. Em suporte ao cliente, gerenciei tickets de voo modificados, garantindo conformidade com políticas. Atualizo-me constantemente nas diretrizes empresariais.

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    People I am looking for

    • Acordos de confidencialidade limitam a divulgação de clientes específicos. • Trabalho com diversas indústrias, mantendo sempre a discrição e profissionalismo.

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    Experience & Cases

    • Mantivemos qualidade acima de 90% por um mês. • Preservamos políticas empresariais. • Clientes: empresas internacionais e startups.

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    How to contact

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