Years of experience: 9

TranslatorOffice AdministratorExecutive AssistantAssistantService Quality ManagerCustomer Retention Specialist

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Guglielmo's Career Path
Customer Experience ManagerJul. 2024 -
May. 2025
Global Cleaning ServicesCustomer Experience Manager
New England, USAStrategic leadership in customer experience. Achieved 95% retention and 30% increase in satisfaction. Expanded customer base by 175% through loyalty programs.
Chief Operations OfficerJun. 2023 -
Feb. 2024
MAVA - MetapublicidadChief Operations Officer
Mexico City Metropolitan Area
Guest Experience ManagerNov. 2022 -
May. 2023
Hoteles BFGuest Experience Manager
Mexico City Metropolitan AreaImplemented service methodology and best practices manuals.

Guglielmo's Posts

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    Cómo puedo ayudarte

    Identify and enhance your business strengths, tackle complex challenges, and drive growth through innovative technologies. Rebrand and manage your social media presence, ensuring compliance and effective customer service audits. Data analysis guides your team to success.

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    Personas que estoy buscando

    - Grew a small company by 150% in one year - 96% customer retention rate - Personal case study methodology - Expert-backed agency for rebranding and web design

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    Experiencia y Casos

    - Open to all committed clients with functional budgets - Specializes in SMEs

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    How to contact

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