Years of experience: 15

Data Entry AssociateData EntryAssistantCustomer Retention SpecialistCustomer Care SpecialistLive Chat

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Vishnu's Career Path
Account ManagerFeb. 2025 -
Present
Tata Consultancy ServicesAccount Manager
Hong Kong SAR• Manage teams for Cathay Pacific Airways, overseeing solutions, enterprise testing, infrastructure, and security teams. • Lead multiple initiatives and projects, ensuring successful customer management and satisfaction. • Collaborate with cross-functional teams to drive project success and deliver high-quality solutions. • Develop strong communication and negotiation skills while handling cl...
Portfolio ManagerJan. 2024 -
Feb. 2025
Tata Consultancy ServicesPortfolio Manager
Hong Kong SAR• Managed Infrastructure and Security Services Portfolio for digital workplace and platform services at Cathay Pacific Airways in Hong Kong SAR. • Collaborated with delivery teams to ensure successful implementation and customer satisfaction. • Implemented strategic initiatives to optimize service delivery and enhance security measures. • Achieved a 15% increase in operational efficiency and ...
Project Manager | Scrum MasterMay. 2019 -
Jan. 2024
Tata Consultancy ServicesProject Manager | Scrum Master
Hong Kong SAR• Plan, direct, and co-ordinate projects to ensure that the project is delivered in line with Programme direction and goals • Identify, manage and report on project risks, assumptions, issues and dependencies, to ensure quality delivery, within prescribed timeframes and cost parameters • Prepare project status reports and updates to stakeholders, including preparation of presentation material...