Years of experience: 19

Data EntryCustomer Care SpecialistLive ChatChat SupportCustomer Success ManagerHelp Desk Support

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Sylvia's Career Path
Brand ManagerJun. 2021 -
May. 2024
10x10Brand Manager
Lagos, Nigeria• Analyse brand positioning and consumer insights • Translate the brand elements into plans and go-to-market strategies • Manage the marketing team on brand initiatives • Establish performance specifications, cost and price parameters, market applications and sale estimates • Measure and report performance of all marketing campaigns and assess KPIs and ROI • Monitor market trends, research co...
Retail ConsultantJun. 2021 -
May. 2024
AAIC HoldingsRetail Consultant
o Mobilised the new 10x10 store: outfitting work, staff hiring, training, implementing the necessary systems (payment, data tracking) o Developing business strategies to raise their customers’ pool, expand store traffic and maximise profitability o Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff o Ensuring high levels of customers satisfaction thro...
Chief Executive OfficerJan. 2020 -
Present
Canary Yellow Retail ConsultChief Executive Officer
Lekki phase one

Sylvia's Posts

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    How I can help you

    • Develop onboarding plans/materials • Coordinate sessions/trainings • Build relationships with teams • Gather feedback to enhance process • Track/report metrics • Coordinate logistics • Review policies • Connect with stakeholders

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    People I am looking for

    • Previous clients: Persianas Retail (Hugo Boss, Lacoste, Hackett, Inglot), Miniso, Asia Africa Investments • Open to consulting with companies needing efficient onboarding

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    Experience & Cases

    • 14 years full-time experience • Expertise with start-ups • Seeking roles as a consultant • Extensive knowledge in onboarding strategies

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    How to contact

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