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Jul. 2023 -Dec. 2024
ThoughtFull - Employee Mental WellbeingHead of Strategic Projects, Head of Client Success
SingaporeAt ThoughtFull, Asia’s first digital mental health provider with insurance coverage, I led client success and partnerships across APAC — supporting over 160,000 lives through our programmes. Highlights include: - Driving a 99% client renewal rate, securing ~USD 1M in retained revenue.
- Co-creating mental health product suites with insurers, including two major tenders (SG GLC and Global O&G,...
Mar. 2022 -May. 2023
Intellect (YC S21)Head of Client Solutions and Consulting
Singapore, SingaporeAt Intellect, I helped grow one of Asia’s leading digital mental health platforms by expanding our B2B product stack and strengthening client solutions. Key achievements: -Securing exclusive licensing for Mental Health First Aid in Singapore, opening new revenue channels (~USD 1M tender wins including SG Govt & Global Tech).
-Realigning our B2B product strategy, driving 11% sales growth.
-Imp...
Nov. 2020 -Mar. 2022
Celcom Axiata BerhadTalent Development Lead, HR Community of Excellence (CoE)
Petaling Jaya, Selangor, MalaysiaAt Celcom, one of Malaysia’s leading telecommunications providers, I designed and implemented talent strategies to build future-ready leaders and strengthen organisational capability. Key achievements: -Designed and launched talent programmes (young talent, HiPo, and manager tracks), increasing the HiPo pool from 1.4% to 10.4% (~2,450 employees).
-Developed a Succession Planning framework use...