Years of experience: 16

Fx cross border paymentsProject CoordinatorService Quality ManagerCustomer Retention SpecialistClient Relations SpecialistCustomer Success Manager

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Anayensi's Career Path
Director – FX, Payments & Cross-Border Banking | Corporate & HNW ClientsJul. 2013 -
Aug. 2025
Intercam BancoDirector – FX, Payments & Cross-Border Banking | Corporate & HNW Clients
Puerto Vallarta, Jalisco, MéxicoStrategic leader in FX, payments, and cross-border banking, managing operations across LATAM, the U.S., and Canada. Focused on sustainable revenue growth, client retention, and operational efficiency through digital transformation and cross-functional collaboration. • Directed FX desk operations managing ~USD 100 million annual volume flow and generating consistent seven-figure MXN monthly re...
Senior Premier Account Manager – Wealth & Private BankingJun. 2011 -
Jan. 2012
HSBCSenior Premier Account Manager – Wealth & Private Banking
• Managed HSBC Premier Clients, including foreign nationals, coordinating with global HSBC teams. • Designed tailored investment portfolios using mutual funds, ETFs, and insurance products. • Increased client retention through personalized service and consistent portfolio follow-up.
Brokerage Operations & Business Development ManagerAug. 2008 -
Jun. 2011
Intercam BancoBrokerage Operations & Business Development Manager
Puerto Vallarta• Authorized representative responsible for executing investment fund operations and trading of stocks listed on the Mexican Stock Exchange (BMV) and the International Quotation System (SIC). • Conducted buy and sell transactions in money markets and derivatives for high-net-worth clients and institutional accounts. • Oversaw the daily investment operations of the branch, ensuring compliance ...

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