Years of experience: 22

Administrative AssistantAssistantCustomer Success ManagerSupport SpecialistCustomer Support RepresentativeCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
VICTOR's Career Path
Claims SpecialistMay. 2022 -
Present
Cover GeniusClaims Specialist
Greater Santa Cruz de Tenerife Metropolitan Area- Business & e-business Insurance Specialist handling claims for Amazon, Amazon Business, Wayfair, Ebay and Onbuy - Experienced in the Spain, Italy and United Kingdom markets - Responsible for insurance coverage and negotiating claims settlements with end users through various channels (platform, email, phone) - Ensured timely processing of claims by verifying sufficient evidence to comply wi...
Gestor de CobrosMay. 2020 -
Jun. 2022
TECH Universidad TecnológicaGestor de Cobros
Santa Cruz de Tenerife, Canary Islands, Spain- Portfolio manager for defaults at Universidad TECH throughout Latin America. - Customer service and carrying out administrative procedures answering emails, calls, whatsapps and through Zendesk. - Coordination with the faculties to offer correct advice both to the entity itself and to the students. - Other functions in collaboration with the Collection and Accounting departments - Managing ...
Departamento de MaterialesJul. 2017 -
May. 2020
Mutua Tinerfeña, Seguros y Reaseguros a Prima FijaDepartamento de Materiales
Santa Cruz De Tenerife Area, Spain-Claims handler in the Property Damage department. -CICOS and SDM dialogues with the different insurance companies. -Advice to clients via mail, email and calls, following up and processing from the moment of the accident until the final repair of the vehicle. -Accident investigation to know what is included in the contracted policy. -Coordination and management of damage appraisal teams for ...

VICTOR's Posts

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    common.text.problem

    Seeking help to attract more customers for profit: - Translations - Customer support - Travel organization

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    About Project

    This dynamic project focuses on providing multilingual services, including translations and customer support. With a strong emphasis on travel organization, the team speaks Spanish, English, and Italian, aiming to enhance global connectivity.

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    How to contact

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