Years of experience: 16
Customer Care SpecialistClient Relations SpecialistCustomer Success ManagerData AnalystData EntryAssistant
Trust Score
Exceptionally trusted; proven professional excellence.
Xiomara's Career Path
Jul. 2020 -Present
MDF | MEDIFORMPLUSBusiness & Operations Analyst
SpainDeveloped Power BI dashboards to track KPIs, sales performance, customer loyalty, and project results.
Managed and executed strategic projects and services for pharmaceutical laboratories, tailored to their objectives and Mediformplus’ pharmacy network.
Conducted pharmacy analysis (geomarketing, competition, team structure, and sales potential) and prepared insight-driven reports and online p...
May. 2018 -Apr. 2020
Initia Business CenterAdministrative & Operations Assistant
Spain, MadridProvided customer service and day-to-day operational support in a business center environment.
Coordinated suppliers and managed meeting room and service bookings.
Handled administrative processes and executive support.
Resolved incidents and ensured high service quality standards.
Feb. 2017 -Apr. 2018
Coto PelayoExport Manager – Asia & Eastern Europe
Spain, MadridManaged an international client portfolio across Eastern Europe and Asia.
Conducted market analysis and strategic reporting using ICEX data.
Organized B2B commercial activities and participated in international trade fairs.
Coordinated logistics and supported the international expansion of partner wineries.