Years of experience: 21

Data Entry SpecialistData EntryProject CoordinatorOffice AdministratorOffice AssistantExecutive Assistant

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Colleen's Career Path
Patient Access Coordinator, Northeast Region LeadFeb. 2022 -
Present
Cencora | Pharma solutionsPatient Access Coordinator, Northeast Region Lead
In this position, I lead a team of 6 throughout regional operations, as well as a Claims Triage team of 10 assisting the Claims department with processing. I oversee all services, including billing and coding support, claims submission and tracking, prior authorization, benefits verification and coordination, alternate coverage research, appeals/denials, support programs, pharmacy triage, and...
Patient Access SpecialistApr. 2019 -
Apr. 2022
Lash GroupPatient Access Specialist
Fort Mill, SCI handled both patient and provider concerns and inquiries, health insurance claim issues, and general operations in collaboration with Area Regional Managers, as well as controlling documentation processes to ensure accuracy and regulatory compliance. > It was essential to update reference materials with Medicare, Medicaid, and 3rd-party payer requirements, guidelines, policies, and accepted...
Senior Reimbursement CounselorSep. 2015 -
Apr. 2019
Lash GroupSenior Reimbursement Counselor
Fort Mill, SCI verified our Rheumatology and Oncology patients’ benefits for authorization for intravenous and subcutaneous procedures with system-generated queues, payer sites, and direct calls, and reviewed and analyzed claims for services rendered. Another aspect of this position was to provide specialized benefit verification for high-profile clients, home infusions, and specialty pharmacy benefits. >...

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