Years of experience: 23

COOBusiness OwnerStartup FounderData EntryTranslatorAssistant

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Chezkie's Career Path
Head of Customer Success and SupportJan. 2025 -
Jul. 2025
Webz.ioHead of Customer Success and Support
Cyber and Open-web Data Intelligence - Global B2B SaaS - Led a team responsible for real-time data delivery and system uptime in high-availability environments, aligning with standards critical to autonomous and safety-sensitive industries - Built and optimized CS and support workflows, boosting customer satisfaction scores - Defined and implemented processes, escalation protocols, incident r...
VP Customer SuccessFeb. 2021 -
Aug. 2024
CauseMatchVP Customer Success
Global Fintech B2B SaaS - Fundraising Platform (US, UK, EU, IL) - Scaled up Customer Success team, building a high-performing, global department with a focus on customer impact and retention. - Executive leadership role: led cross-functional teams including CS, IT, tech support, and internal ops, reporting to CEO. - Defined and implemented customer journey and lifecycle strategies to drive NR...
Customer Success AdvisorSep. 2020 -
Feb. 2021
CauseMatchCustomer Success Advisor

Chezkie's Posts

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    About myself

    With over 20 years in technology project management and digital transformation, I excel in customer success. As VP, I doubled team project capacity in a year, boosting revenue by 50% while enhancing efficiency.

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    Job Description

    Seeking dynamic consulting roles focused on guiding organizations through innovative technology adoption and digital transformation projects. Passionate about driving impactful change and operational excellence.

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    How to contact

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    How I can help you

    We address: - Operations efficiency - Process creation - Digitization strategies - Long-term digital preservation - Compliance strategies Our edge: - Process mapping - Pain point analysis

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    People I am looking for

    Ideal Clients: - Government of Israel - National Library of Israel - FundGen (SaaS Startup) - Israel Railways - Jewish Agency for Israel - CauseMatch LTD

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    Experience & Cases

    Achievements: - Modernized legacy tech systems - Enhanced data storage for heritage Previous Clients: - SaaS startups - Government bodies - Public institutions

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    How to contact

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    About myself

    With over 20 years of leadership in management, operations, and finance, I excel in steering complex programs in government, public sectors, and SaaS. My bilingual proficiency in Hebrew and English enhances my ability to collaborate internationally, ensuring impactful, high-quality outcomes.

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    Job Description

    Seeking a consultancy or advisory role in a SaaS startup or public institution. I aim to leverage my strategic insights and extensive experience to drive transformative changes, improve organizational efficiency, and foster innovation, ensuring a substantial and lasting impact.

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    How to contact

No responses yet
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