Years of experience: 19
United KingdomData Entry SpecialistData EntryService Quality ManagerCustomer Care SpecialistClient Relations Specialist
Trust Score
Exceptionally trusted; proven professional excellence.
Agnieszka's Career Path
Jun. 2025 -Present
Southbank CentreSystems Manager - Events and Collections
London Area, United KingdomManage the full lifecycle of the organisation's core Events Management, Digital Asset Management, and Collections Management systems at Europe's largest arts centre. Business Analysis & Project Management: Lead business analysis to translate stakeholder needs into technical specifications. Manage small to medium-sized software development projects from conception and requirements gathering th...
Nov. 2023 -Apr. 2025
The Stepstone GroupPeople Applications Specialist
London Borough of Southwark, England, United KingdomKey Responsibilities: As a Functional and Technical Administrator for a suite of HRIS platforms, I specialize in configuring, customizing, and supporting Talentsoft, Neocase, Absence.io, SmartRecruiters, and Cornerstone to streamline HR processes in a global environment. My expertise as a Subject Matter Expert (SME) for SmartRecruiters has allowed me to partner with our in-house Talent Team t...
Feb. 2021 -Aug. 2023
CodeTwo SoftwareSenior Customer Relations Specialist / Key Account Manager
Wroclaw, Lower Silesian District, PolandAnalyzed clients' needs, answered queries, solved issues, and followed up with potential/existing clients, such as resellers, distributors, and partners, to cultivate strong client relationships.
Fostered productivity and dedication to providing excellent service by leading training sessions and offering mentorship to teams.
Oversaw various accounts and met customers' expectations by deliveri...