Years of experience: 17

Administrative AssistantClient Relations SpecialistCustomer ServiceData EntryAssistantCall Center

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Hayley's Career Path
Project Manager - Software ImplementationJul. 2017 -
May. 2025
Cityspan Technologies, IncProject Manager - Software Implementation
Berkeley, CAAs a software development implementation specialist, I have worked with local governments and school districts to implement databases that provide an efficient platform to track data needed for state and federal reporting. With 10+ years of experience, I have worked through guiding many of these implementations and facilitating the adoption of these products.
Project ManagerJul. 2013 -
Present
Cityspan Technologies, IncProject Manager
Berkeley, CAAs a Project Manager, I manage a wide variety of clients, ranging from complex city-wide partnerships to school districts and local non-profits. My responsibilities include: • Creating project scopes, contracting, and obtaining specs for all new development. • Ensuring data quality of clients receiving grants as well as helping them to develop systems for recording data for reporting purposes...
Customer Support SpecialistDec. 2011 -
Jun. 2013
Cityspan Technologies, IncCustomer Support Specialist
Berkeley, CAI started my career at Cityspan as a Customer Support Specialist - the primary point of contact for all Cityspan users who need support with their software. The CSS provides support via phone, email and online forums. I gained a thorough knowledge of all of Cityspan's software implementations, from our standard attendance tracking software to custom grant management systems we've built for ci...

Hayley's Posts

  • 0

    About

    I'm a skilled support specialist eager to collaborate with innovative companies. While I don't have a specific project, I'm keen on marketing my expertise to enhance team dynamics and customer satisfaction.

  • 0

    What you need to succeed

    I'm searching for a co-founder who combines visionary thinking with practical business acumen. I excel in relationship building, trust earning, and have strong skills in Excel, SQL, and reporting.

  • 0

    Additional Slide

    Together, we can create a synergy between technical innovation and customer experience that propels a company forward. Let's unite our strengths and redefine success in the tech industry.

  • 0

    How to contact

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