Years of experience: 14

BloggerStorytellingInterviewing📝 Influencer or BloggerBrand PartnershipsContent Creation

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Moustapha's Career Path
Microsoft Specialist (M365 Ambassador)Jan. 2023 -
Mar. 2024
UpworkMicrosoft Specialist (M365 Ambassador)
Casablanca Metropolitan AreaUtilize expertise in Microsoft 365 products and services to provide technical support and advise customers by helping them gain the most from their M365 subscriptions.
Trust & Safety Team LeaderNov. 2022 -
Present
ByteDanceTrust & Safety Team Leader
Casablanca Metropolitan Area
Training & Quality CoordinatorJun. 2020 -
Nov. 2022
TeleperformanceTraining & Quality Coordinator
Rabat-Salé-Kenitra, Morocco- Coordinated and supervise trainers, SME's and quality assurance teams for Samsung French tech support, Lufthansa, Philip Morris, and Pandora customer service teams - Developed and implemented training programs to improve team performance and customer satisfaction and continuous improvement for overall 500 agents.