Years of experience: 10

Interpretation SpecialistTranslatorProofreaderContent WriterCopywritingCustomer Retention Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Logan's Career Path
English Teacher - TEFL/TESOLOct. 2025 -
Present
NOVA HOLDINGS CO.,LTD.English Teacher - TEFL/TESOL
Japan, YokohamaDeliver engaging one-on-one and group English lessons to students of all ages and proficiency levels, focusing on conversation, pronunciation, and fluency. Adapt teaching methods and materials to suit individual learning goals, ensuring personalized and effective instruction. Foster a positive, motivating classroom environment that encourages confidence and active participation in English c...
Customer Success ManagerFeb. 2025 -
Sep. 2025
RittenCustomer Success Manager
United States, DenverPartnered with ML and data science teams to understand infrastructure needs, driving proactive recommendations that reduced compute spend and improved model deployment efficiency. Managed a portfolio of high-growth medical/recovery center clients, achieving a 95%+ retention rate through strategic QBRs, usage insights, and ongoing performance optimization. Collaborated cross-functionally wi...
Account ManagerApr. 2023 -
Jan. 2025
United States, DenverResponsible for providing premier customer services, managing and maintaining 80+ Client accounts within the E-Prescribing field Provided around-the-clock access, guidance, and integration support to clients in all 50 States, including Puerto Rico Operated in a fast-paced, ever-evolving environment, working alongside multiple teams and departments toward target goals Successfully built rap...