Years of experience: 9

Customer Retention SpecialistClient Relations SpecialistCase ManagerChief Customer Officer (CCO)Customer Success ManagerCustomer Service

Trusted by top professionals

Trust Score

Exceptionally trusted; proven professional excellence.

90%
Laura's Career Path
Director of Client Services & Systems OperationsMar. 2025 -
Present
HFO Investment Real Estate · Member of GREADirector of Client Services & Systems Operations
Portland, Oregon, United States
Director of Brokerage Operations, NNN Investment GroupFeb. 2024 -
Mar. 2025
NNN Investment Group | Net Lease AdvisoryDirector of Brokerage Operations, NNN Investment Group
San Diego County, California, United States
Senior Director, Service OperationsSep. 2022 -
Aug. 2023
CPXSenior Director, Service Operations

Laura's Posts

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    How I can help you

    I enhance marketing campaigns and streamline internal workflows, while leading customer success teams and managing projects. By analyzing current systems, I pinpoint areas for improvement and ensure a seamless client experience.

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    People I am looking for

    Looking for Clients: - Lee & Associates - Locl - CPX - HFO

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    Experience & Cases

    Achievements: - Built CRM platforms for accurate reporting - Developed efficient workflows - Worked with small firms/startups

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    How to contact

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