• Spearhead the end-to-end design and implementation of a customized Salesforce Sales Cloud solution for multiple client organizations, resulting in a 35% increase in lead-to-sale conversion and 20% reduction in sales cycle time within the first quarter of deployment.
• Collaborate with cross-functional client teams to analyze and map legacy customer management processes, leading to the creat...
• Led onboarding coordination for multiple stakeholders across business and IT teams, resulting in a 30% increase in system adoption within the first quarter by addressing client concerns and training users to engage confidently with the new platform.
• Conducted gap analysis between legacy system and new platform functionalities to ensure seamless feature mapping and regulatory compliance wi...
Canada• Assist with various aspects of Pharmacy Department operations
• Packaging and distribution of unit dose medication
• Perform intermediate checks on prepared medications for accuracy before the final check as per departmental procedure (i.e. strip packaged medications).
• Conduct best possible medication history (BPMH) on in-patients and ER patients