California, United States● Manage stakeholder relationships, create marketing collateral, and conduct
industry research and analysis to drive product development and support cross-
departmental procedures and go-to-market strategies
● Collaborate with executives to identify business opportunities to build the
company infrastructure and raise capital, resulting in 5+ successful investor
pitches
● Conduct market resear...
Santa Barbara, California Area● Oversaw customer success strategies for a large account portfolio, managed
onboarding and implementation processes for large-scale accounts, and worked
cross-departmentally to establish a holistic, customer-centric culture
● Implemented a CRM system through Salesforce, resulting in a centralized
location for sales tracking and customer engagement that increased retention by
25%
● Led market...
Santa Barbara, California Area● Managed enterprise accounts and customer success strategies, gathered
business requirements to create custom solutions, and led account setup,
onboarding, integration, and implementation processes
● Promoted from managing 150+ customer accounts as a Customer Success
Manager to managing 20 large-scale customer accounts as an Enterprise Account
Manager
● Cultivated customer relationships from...