Years of experience: 9

AssistantCustomer Service

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Olga's Career Path
Project Manager Scrum MasterMar. 2022 -
Present
CODETIQProject Manager Scrum Master
Belgrade, Serbia• Guide development teams using Agile methodologies for project coordination at CODETIQ. • Assiste Product Owner with Backlog management and requirement analysis. • Organize and lead meetings following the Scrum framework. • Manage project scope and deadlines effectively.
Associate, Financial Software Support ConsultantJan. 2020 -
Mar. 2022
BlackRockAssociate, Financial Software Support Consultant
Belgrade, Serbia• Assisted clients with FrontInvest application usage, analyzed and corrected anomalies, and conducted regular calls and meetings to maintain client relationships. • Provided user training, demonstrations, and recommended software solutions based on client requirements. • Managed client escalations to ensure customer satisfaction.
Financial Software Support ConsultantJul. 2018 -
Jan. 2020
eFrontFinancial Software Support Consultant

Olga's Posts

No responses yet
0