Years of experience: 23

Quality ManagerITCustomer ServiceData EntryMedicalClient Relations Specialist

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Danielle's Career Path
Quality ManagerMar. 2018 -
Present
TekSynapQuality Manager
As a Quality Manager, responsible for the coordination, completion, implementation and maintenance of the Quality Management systems for DTRA. Technical Accomplishments • Facilitate the delivery of contract deliverables based on requirements from the customer. • Develop and implement an overarching quality control and management oversight plan to effectively manage the staff and the performan...
Quality AssuranceOct. 2015 -
Mar. 2018
Defense Contract Management Agency (DCMA)Quality Assurance
Washington D.C. Metro AreaAs a Quality Assurance Specialist, responsible for monitoring multiple contractors to ensure contract compliance and product conformance. Participates and trains on pre-award surveys. Technical Accomplishments • Reviews contracts and technical data packages to identify the specification requirements. • Establishes and maintains communications with contractor's top management to ensure underst...
Quality ManagerMay. 2011 -
Sep. 2015
ServiceSourceQuality Manager
Alexandria, Virginia, United StatesAs a Quality Manager, responsible for the coordination and completion implementation and maintenance of ISO 9001:2008 across a $22 million a year project to include $18 million in sub-contract management for the Mark Center that houses 6,400 Government Employees in 1.8 million square feet. The ISO registration supports Total Facility Maintenance with an employee base of 300 people. Technical ...

Danielle's Posts

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    How I can help you

    • Reduced defects significantly • Ensured audit readiness • Developed comprehensive document libraries • Enhanced customer satisfaction • Data-driven management • Boosted profits by 30% • Elevated employee productivity

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    People I am looking for

    • Quality/process compliance seekers • ISO, CMMI, ITIL standards • Organizations aiming for operational excellence

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    Experience & Cases

    • Elevated client from top 25% to 2nd place • Halved audit duration • Simplified audit criteria communication • Served Federal Government

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    How to contact

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