Years of experience: 7

Call CenterCustomer Support RepresentativeSupport SpecialistTechnical Support AgentCustomer ServiceBanking Operations

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Nathanaele's Career Path
Data Entry CoordinatorJul. 2024 -
Apr. 2025
Henry MedsData Entry Coordinator
United States-Completed data entry tasks with accuracy and efficiency. -Followed established procedures to enter and process data correctly. -Verified entered data against source documents to maintain consistency across multiple platforms within the organization. -Produced spreadsheet reports using advanced Excel functions, like pivot tables, VLOOKUP, and formulas. -Enhanced data accuracy by meticulously ...
Data Entry AnalystAug. 2023 -
Jun. 2024
Farmers InsuranceData Entry Analyst
Remote-Utilized data visualization tools to effectively communicate business insights. -Created and maintained monthly spreadsheet reports using advanced Excel functions, including pivot tables, VLOOKUP, Index match, and formulas for data analysis and automation. -Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations ...
Data Entry SpecialistMar. 2021 -
Jul. 2023
UpstartData Entry Specialist
Columbus, Ohio, United States- Collaborated with team members to complete large-scale data entry projects in a timely manner. - Performed thorough audits of existing databases to identify discrepancies and rectify inaccuracies as necessary. - Accurately input and maintained data across multiple systems using MS Office tools like Excel, Word, etc. - Delivered consistent quality results under tight deadlines, ensuring time...

Nathanaele's Posts

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    How I can help you

    • Expertise in de-escalation, enhancing satisfaction and retention • Strong first-call resolution, cutting costs and boosting efficiency • Process-driven, reducing errors and speeding up workflows • Personalized interactions build trust and loyalty

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    People I am looking for

    • Open to all client types • Flexible to diverse industries • Committed to tailored solutions • Focused on client satisfaction • Dedicated to building long-term partnerships

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    Experience & Cases

    • 98% first-call resolution rate • 30% operational efficiency boost • 95% positive de-escalation outcomes • Clients: Henry Meds, Farmers, Upstart, Discover Financial Services, Morgan Stanley

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    How to contact

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