Years of experience: 16

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Andy's Career Path
L2 Systems Support AnalystMay. 2025 -
Present
HI Tech Hui, LLCL2 Systems Support Analyst
Honolulu, Hawaii, United StatesProvide advanced technical support and system administration services for diverse client environments as part of a managed service provider team. Deliver comprehensive IT infrastructure support, troubleshooting, and maintenance across multiple client organizations. Key Responsibilities: Desktop & Server Support: Diagnose, troubleshoot, and resolve complex technical issues on Windows 10 and Wi...
Senior Desktop Support TechnicianMar. 2024 -
May. 2025
Adventist Health Castle HospitalSenior Desktop Support Technician
Kailua, Hawaii, United States
Service Desk EngineerJul. 2021 -
Jul. 2024
CobaltixService Desk Engineer
San Francisco, California, United StatesService Desk position helping SMB clients with technical issues including mobile devices, desktops, and on-premises and cloud-based technologies. Point of contact for smaller clients, ensuring that invoicing, services, and endpoints were all kept up to date and functional. Technologies used: Android OS, iOS, Windows 10 & 11, Mac OS 10.13+ & 12. On premises Windows servers, Exchange. Microsoft...

Andy's Posts

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    About myself

    Proficient in troubleshooting with extensive computer experience. Successfully coordinated a major printer overhaul for a hospital system, impacting over 1200 employees.

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    Job Description

    Seeking a role bridging the gap between technical and non-technical teams, where I can effectively communicate and facilitate understanding across diverse groups.

  • 0

    How to contact

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