Years of experience: 15
Customer ServiceCustomer Care SpecialistCustomer Success Manager
Trust Score
Highly reliable; strong professional involvement.
Gavin's Career Path
Jun. 2024 -Present
Check Point SoftwareCustomer Advocacy Manager
Australia
Apr. 2021 -Jun. 2024
DAS (Digital Agriculture Services)Senior Customer Success Manager
Melbourne, Victoria, AustraliaDigital Agriculture Services caters to growing appetite for rural, Agri and climate risk intelligence that puts science in the hands of decision maker. • Provide best practice and development of Customer Success discipline within DAS. • Onboarding and training of new customers. • Account management of existing customers. • Manage renewals events. • Identify and fulfill opportunities for cross...
Feb. 2020 -Apr. 2021
TestgridCustomer Success Manager
Melbourne, Victoria, AustraliaTestgrid are Australia’s leader in Psychometric assessments. • Onboarding and training of new customers. • Account management of existing customers. • Manage renewals events. • Identify and fulfill opportunities for cross-selling and footprint expansion within existing customers. • Act as SME to provide advice to customer on assessment selection. • Meet growth targets for existing customers.