Years of experience: 25

MarketingIT🐦 Design🏐 SportsPresentation DesignerContent Manager

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Richard's Career Path
Content DeveloperJun. 2022 -
Present
ADPContent Developer
Content creation using DITA tools and methodologies. Assisting ADP business units with developing Salesforce knowledge management systems. Structural review and editing of topic-based technical documentation. Part of a team integrating generative AI into ADP’s current knowledge management tech stack.
Information ArchitectureDec. 2021 -
Jun. 2022
ADPInformation Architecture
Technical CommunicationsJun. 2021 -
Aug. 2021
NikeTechnical Communications
Gigging this through Mainz Brady group. (AWS, Confluence, Jira, NiFi, Managed Kafka, Git, Enterprise Data Services…)

Richard's Posts

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    About myself

    Proficient in structured content systems, I played a key role in the largest product launch in company history. Contributed to developing Salesforce knowledge base and a Chat GPT-driven DITA refactoring app.

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    Job Description

    Seeking part-time or contract roles in technical writing, offering flexibility while delivering high-quality documentation tailored to diverse audiences and technical specifications.

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    How to contact

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  • 0

    About myself

    Proficient in DITA development and CCMS administration with experience in DITA structural review. Contributed to the creation of an enterprise-level knowledge base, enhancing publishing capabilities.

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    Job Description

    Seeking roles focused on transforming existing content into structured DITA topics, aiming to enhance documentation efficiency and consistency across platforms.

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    How to contact

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