Years of experience: 5

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Marwan's Career Path
Customer Service RepresentativeApr. 2024 -
Present
TeleperformanceCustomer Service Representative
Cairo, Egypt
Back Office EmployeeSep. 2022 -
Apr. 2024
MajorelBack Office Employee
Cairo, EgyptAs a back office agent responsible for refunds and compensations of missed flights for a major airline in Germany, I have gained a wealth of experience in dealing with customer inquiries and resolving issues related to flight disruptions. My role requires me to provide efficient and professional assistance to passengers who have experienced delays, cancellations, or missed connections. Workin...
Business Development Specialist / Sales AssistantMay. 2021 -
Jul. 2021
WIRO PlusBusiness Development Specialist / Sales Assistant
Cairo, EgyptI've been trained to propose the key selling points of the service of the business, emphasizing my tone of speech and emotions of the interviewee, have been trained for about two months more or less.

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