Years of experience: 23
Call CenterMarketingITProducer📝 Influencer or Blogger🐦 Design
Trust Score
Exceptionally trusted; proven professional excellence.
Megan's Career Path
Feb. 2024 -Apr. 2024
Talent Tree AgencyProgram Manager - Aperol Campari
Vail, Colorado, United States- Spearheaded the setup and design of visually appealing bar and event displays, ensuring brand alignment and customer engagement. - Delivered weekly activity reports supported by photo documentation, maintaining transparency and measurable outcomes. - Efficiently received and organized deliveries at multiple locations, including a dedicated storage unit. - Represented Aperol with professiona...
Aug. 2023 -Feb. 2024
Doozy SolutionsTechnical Support Analyst
Denver, Colorado, United StatesAcquired a comprehensive knowledge of supported products - NetSuite and the Crafted ERP environment in order to effectively troubleshoot client issues Managed incoming ZenDesk tickets, triaged and escalated tickets to appropriate internal resources, and directly responded to clients in a professional, timely manner to maintain SLAs Provided customers with reference material to enable their ab...
Apr. 2023 -Jul. 2023
FareHarborAPI Connectivity Specialist
Denver, Colorado, United StatesProvided technical assistance and troubleshooting for customers utilizing API integrations, ensuring seamless integration and resolving any issues promptly. Collaborated with cross-functional teams in person and remotely via AirTable to identify and implement improvements to API documentation, resulting in enhanced user experience and reduced support requests. Conducted comprehensive API test...