Years of experience: 13

Call CenterSupport SpecialistTechnical Support AgentCustomer ServiceHelp Desk SupportLive Chat

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Thembi's Career Path
English Language TeacherApr. 2019 -
Mar. 2022
Apax LeadersEnglish Language Teacher
Vietnam● Developed a comprehensive English language program to improve student literacy skills ● Collaborated with colleagues to develop interdisciplinary projects and activities to enrich student learning experiences ● Monitored student progress and provided individualized support to ensure academic success ● Developed innovative lesson plans and activities to engage students and ensure learning ob...
English Language TeacherOct. 2018 -
Mar. 2019
Anuban Mueang Uthai Thani SchoolEnglish Language Teacher
Uthai Thani, Uthai Thani, ThailandPlanning, preparing and delivering lessons Providing feedback on oral and written work Administering examinations and other assessments Creating and writing materials for students
IT Support SpecialistNov. 2013 -
Sep. 2018
SageIT Support Specialist
South AfricaSoftware support and implementation trouble shooting and resolution finding customer experience support on site and remote consulting for product maintenance software testing across different operation systems Document creation on new solution found and adding them to the knowledge base

Thembi's Posts

  • 0

    How I can help you

    Provide comprehensive hardware and software installations and support, ensuring systems run smoothly. Focused on exceptional customer satisfaction, guaranteeing retention through attentive service and personalized solutions.

  • 0

    People I am looking for

    Ideal clients include businesses needing proactive tech support and follow-ups. Offer hands-on assistance via chat, email, or calls to ensure customer happiness and satisfaction.

  • 0

    Experience & Cases

    Achievements: Increased product sales by 8%, boosted customer retention by 30% with recommendations. Secured contract renewals for licensed products. Previous clients: Sage Accounting, Coor, Gap Foods SA.

  • 0

    How to contact

No responses yet
0