Years of experience: 21

Backend DeveloperFrontend DeveloperITSolution IntegratorWeb DeveloperDatabase Developer

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Vijay's Career Path
Crossover (Client: JigTree)Mar. 2025 -
Present
TrilogyCrossover (Client: JigTree)
Hyderabad, Telangana, IndiaConsulting via Crossover for JigTree (Professional Services / AI-ETL projects). Developed a framework to migrate the tickets from different systems (HighQ/Zendesk/Kayako Classic) to Kayako Cloud Built AI-driven ETL pipelines (AWS Glue + OpenAI) to enrich healthcare transcripts with executive summaries, taxonomy tagging, sentiment scoring, and partner detection → processed 100,000+ transcripts...
Professional Services CustomizationFeb. 2024 -
Mar. 2025
SkyveraProfessional Services Customization
Hyderabad, Telangana, IndiaCustomization of Skyvera products based on the customer's requirements. Integration Using CloudElements and Zapier. Developed a system to export more than 400 M emails (Source Amazon S3) and metadata records (From Postgres DB) to the customer cloud environment
Integration ConsultantFeb. 2023 -
Feb. 2024
Crossover Integration Consultant
Hyderabad, Telangana, IndiaIntegration of the various enterprise applications using JMS, spring, JavaScript, XML/XSL and Enterprise Service Bus (ESB)

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