Years of experience: 8

Business Development ManagerPartnerships ManagerMarketingBusiness OwnerSales & BizDev🐦 Design

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Judith's Career Path
Country Operations Manager – NigeriaMar. 2025 -
Present
CenoaCountry Operations Manager – Nigeria
SingaporeAt Cenoa, I lead operations in Nigeria — shaping strategy, ensuring seamless execution, and championing user-first experiences as we help people save, transact, and earn in USD without fees or borders. My work bridges product, compliance, payments, and growth, ensuring Nigerian users enjoy a secure and empowering financial journey.
Customer Support LeadDec. 2023 -
Present
CenoaCustomer Support Lead
SingaporeCustomer Advocacy & Leadership: Spearhead customer advocacy initiatives, nurturing satisfied customers into advocates, and mentor a team of customer success specialists to excel in their roles. Strategy & Roadmap Development: Identify and execute Cenoa's customer support strategy, crafting a roadmap to enhance support mechanisms and deploy cutting-edge tools for seamless customer interactions...
Global Customer Success ManagerNov. 2021 -
Feb. 2025
QuickBusGlobal Customer Success Manager
Team Building & Culture Development: Cultivate a culture of product expertise within the team, empowering them to provide valuable guidance and solutions to customers. Customer Study Development: Conduct detailed customer studies to understand unique challenges, prospects, and solutions across the Nigerian, Kenyan, and South African markets, informing strategic initiatives and market expansio...

Judith's Posts

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    How I can help you

    Enhance customer journey by crafting exceptional experiences. Identify needs, execute tailored strategies for seamless interaction. Gain competitive edge with deep understanding and precise execution.

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    People I am looking for

    Seeking clients like ALX Nigeria to establish conversion centers. Provide training and manage call centers handling over 100k calls monthly. Focus on large-scale operations.

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    Experience & Cases

    Successfully supported an edutech company in client engagement for payments and milestone submissions. Previous clients include startups, small businesses, and solo entrepreneurs.

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    How to contact

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