Years of experience: 11

EducationLecturerEngineerAIEnterprise ArchitectureFounder

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Saad's Career Path
AI Customer Success ManagerAug. 2025 -
Present
LiberateAI Customer Success Manager
Berkeley, California, United StatesAt Liberate, I am driving the intersection of artificial intelligence and insurance transformation at Liberate, where we're revolutionizing how insurance customers interact with their providers through voice-first AI automation. As an AI Customer Success Manager, I partner with forward-thinking insurance carriers, agencies, and MGAs to reimagine customer experience through intelligent automat...
Customer Success ManagerJan. 2025 -
Aug. 2025
SuperAnnotateCustomer Success Manager
San Francisco, CA At SuperAnnotate, I joined to help enterprise customers unlock the power of AI-driven data annotation. Within my first few months, I drove a 2x increase in ARR by identifying untapped departments and aligning AI capabilities to their workflows. I’ve focused on creating personalized value strategies that boost platform adoption and surface expansion opportunities, leading to a 30% growth in up...
Customer Success ManagerApr. 2023 -
Feb. 2024
AiseraCustomer Success Manager
Palo Alto, CA My role at Aisera was centered around integrating Generative AI solutions into customer environments in ways that delivered measurable impact. I partnered with executive stakeholders to align AI use cases to business outcomes, which resulted in 125%+ NRR and over $160K in upsells. I led the entire lifecycle—from discovery to implementation—and continuously optimized AI agent performance based...

Saad's Posts

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    How I can help you

    Transform job functions with AI: - 4 years AI expertise - Developed diverse AI solutions - International AI educator - Proven AI automation success

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    People I am looking for

    Ideal clients: - Companies of any size - Any industry

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    Experience & Cases

    Achievements: - 50% team productivity boost - Automated customer communication - Solo entrepreneur with AI-built business

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    How to contact

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