Years of experience: 18

Call CenterCustomer Support RepresentativeChat SupportITBusiness Owner🐦 Design

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Allan's Career Path
Customer Service RepresentativeNov. 2021 -
Dec. 2021
[24]7.aiCustomer Service Representative
Mandaluyong, National Capital Region, Philippines*Answer phones and customer requests and complaints in an efficient manner *Transfer calls to appropriate place *Report to supervisor with any problems or suggestions to better work atmosphere *Assist customers in a timely manner to avoid long waiting times *Calm frustrated or upset customers by providing excellent and friendly service *Send emails to Walmart third party sellers in behalf of ...
Web DesignerJan. 2012 -
Present
www.pinoyhoopz.comWeb Designer
Deparo Caloocan City
Computer TechnicianJan. 2006 -
Jan. 2010
Madiba Internet ShopComputer Technician

Allan's Posts

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    How I can help you

    I expertly handle irate customers, ensuring they feel valued and are retained. By asking probing questions, empathizing, and offering optimal solutions, I build strong rapport and resolve issues efficiently.

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    People I am looking for

    Ideal clients: - Companies needing superior customer support - Businesses aiming to improve customer retention - Firms requiring expert problem-solving for client issues

  • 0

    Experience & Cases

    Experience: - 8 months with T-Mobile USA - Resolved billing, account, and service issues - Served small businesses and start-ups - Handled solo entrepreneurs' inquiries

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    How to contact

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