Years of experience: 12

EducationLecturerBusiness AnalystConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Boro's Career Path
Director of OperationsJun. 2023 -
Present
Gorski Hotel&Spa**** KopaonikDirector of Operations
Raška, Centralna Srbija, Serbia* Developing of new strategies to improve overall hotel operations * Create and implement methods to guarantee that guests have a great experience that exceeds guest satisfaction expectations * Collaborate with front office, food and beverage, and other department heads to ensure that operations are running smoothly * Maintain complete knowledge of the hotel's inner workings, including room r...
Director Of Food And BeverageJun. 2020 -
Jun. 2023
Gorski Hotel&Spa**** KopaonikDirector Of Food And Beverage
Centralna Srbija, Serbia*Maintaining standards of food & beverage quality and guest service quality *Coaching, training and managing employees within the hotel’s organization structure *Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department *Contribute to the profitability and guest satisfaction perception of other hotel departments *Implement & maintain sales / mar...
Food and Beverage ManagerMar. 2019 -
Jun. 2020
Rotana Hotel Management Corporation PJSCFood and Beverage Manager
Bosnia and HerzegovinaAs an Head of F&B Department responsible to: •Monitor guest feedback in relation to service, products and promotions and review with the GM and CVP •Oversee all the training activities of the Food & Beverage Department in conjunction with the Employee Development Department •Review and control the weekly payroll and overtime sheets for all the Food & Beverage outlets and monitor according to ...